Shipping Policy

Shipping & Delivery Policy

At TimeTouch Electronics, we are committed to delivering your orders quickly and reliably across Kenya.

Delivery Locations

We currently deliver within:

  • Nairobi
  • Major towns across Kenya

Delivery Time

  • Nairobi: 1 business day
  • Outside Nairobi: 1–3 business days

Delivery times may vary depending on location and product availability.

Shipping Fees

  • Shipping fees are calculated at checkout based on your location.
  • In some cases, we may offer free delivery within Nairobi on selected products.

Order Processing

Orders are processed within 2 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking

We will contact you via phone or SMS to confirm and update you on your delivery.

Failed Deliveries

If delivery is unsuccessful due to incorrect information or unavailability, we will contact you to reschedule.

For any delivery questions, contact us at timetouchelectronic@gmail.com or call us directly.