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Terms & Conditions

Welcome to TimeTouch Electronics. By accessing or using our website, you agree to the following terms:

Products & Pricing

• All prices are listed in Kenyan Shillings (KES)
• We strive to ensure accurate pricing, but errors may occur and will be corrected

Orders

• We reserve the right to cancel or refuse any order
• Orders are confirmed only after verification

Payments

We accept:

• M-Pesa
• Cash on Delivery (where applicable)

Delivery

Delivery timelines are estimates and may vary due to unforeseen circumstances.

Warranty

Some products may come with a warranty as specified on the product page.

Limitation of Liability

TimeTouch Electronics is not liable for:

• Delays beyond our control
• Misuse of products

Changes to Terms

We may update these terms at any time without prior notice.

By using our website, you agree to these terms.

Shipping & Delivery Policy

At TimeTouch Electronics, we are committed to delivering your orders quickly and reliably across Kenya.

Delivery Locations

We currently deliver within:

• Nairobi
• Major towns across Kenya

Delivery Time

• Nairobi: 1 business day
• Outside Nairobi: 1–3 business days

Delivery times may vary depending on location and product availability.

Shipping Fees

• Shipping fees are calculated at checkout based on your location.
• In some cases, we may offer free delivery within Nairobi on selected products.

Order Processing

Orders are processed within 2 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking

We will contact you via phone or SMS to confirm and update you on your delivery.

Failed Deliveries

If delivery is unsuccessful due to incorrect information or unavailability, we will contact you to reschedule.

For any delivery questions, contact us at timetouchelectronic@gmail.com or call us directly.